Swiggy is an online food ordering service in India. It has achieved incredible success since its establishment in 2014 by Sriharsha Majety, Nandan Reddy, and Rahul Jaimini in Bangalore. Initially, Swiggy has developed an online platform that connects users in over 500 cities with approximately 130,000 restaurant partners through a network of restaurants.
Swiggy has gained the reputation of fast food delivery of 30-40 minutes, and recently it launched grocery delivery through Instamart and a hyperlocal service through Swiggy Genie. The platform based on the hyperlocal model of business structure earns revenue by charging delivery fees and commissions from restaurants while providing real-time tracking and an easy-to-use app. Nevertheless, Swiggy's commitment to convenience and customer satisfaction has made it the dominant energy in India's food delivery space.